Live / Mobile
Your ft888 account wallet connects to bKash, Rocket and Bank Transfer — the local payment routes we have set up for Bangladesh. Open the banking section inside your account to see the methods available to you, the fields you need to fill, and the current status of any pending transaction.
To add funds, open the deposit counter inside your account. We support bKash, Rocket and Bank Transfer as active deposit routes for Bangladesh. Select the method that matches the wallet or account you are using, enter the amount within the range shown on that screen, and confirm. Once your payment reference is submitted, the balance update appears in your account history. Always use the payment number or merchant code displayed on our deposit screen — do not send directly to a personal number. If the balance does not reflect after the expected screen refresh, use the transaction reference shown by your wallet app and contact account support with that detail.
Log in and navigate to the banking or wallet section. Select Deposit to see the current active methods.
Pick the method that matches your wallet. The screen shows the merchant number or account details for that route.
Type the amount within the range shown. Submit your payment using the reference number displayed, then confirm in your wallet app.
After confirmation, refresh your account page. The deposited amount should appear in your wallet balance and transaction history.
When your account balance is ready to withdraw, go to the withdrawal section inside your ft888 account area. We route payouts through bKash, Rocket and Bank Transfer — the same local methods used for deposits. Select your preferred payout method and enter the wallet number or bank account you want to receive the funds. The amount field will show the range available for that method. Before submitting, confirm that the account or wallet number matches exactly what you registered with us — any mismatch will delay the request. After you submit, a reference number is generated for that transaction.
Go to the banking area in your account and select Withdraw to see available payout methods.
Choose bKash, Rocket or Bank Transfer. Enter the wallet number or bank account registered to your name.
Type the withdrawal amount within the displayed range. Review the details on screen before confirming the request.
Once submitted, note the reference number shown. Use this if you need to check the status with account support.
Before we process a withdrawal, your account may be prompted to complete an identity or ownership check. This step appears in your account area when it is required — we do not request documents by outside messages or email links. Follow only the fields and instructions shown inside your logged-in account. The check is designed to confirm that the wallet or bank account you are withdrawing to belongs to you. If the verification screen asks for a document or confirmation step, complete only what the form specifies. Do not share your account credentials with anyone claiming to process your check on your behalf. If you are unsure about a verification step, contact our account support through the route published on the ft888 site before submitting anything.
Verification steps appear inside your logged-in account area. Do not follow instructions sent by outside messages claiming to be from us.
The check confirms that the payout method belongs to you. Enter only what the form fields on the account page request.
If a verification step is pending, wait for its outcome before submitting another request. Duplicate submissions can slow the process.
If any verification screen is confusing or unexpected, reach account support through the published contact route on the site before proceeding.
We have configured three payment routes for accounts based in Bangladesh. Each method supports both deposits and withdrawals through your account banking area. Use the method that matches the wallet or bank account registered under your name — switching between methods mid-transaction is not supported. Check your account banking screen for the current status of each route, as availability can vary.
Send deposits or request withdrawals using your bKash wallet. Use the merchant number shown on the deposit screen — do not send to a personal number.
Rocket is available for both deposit and withdrawal. Enter the Rocket account number provided on the banking screen when making a transfer.
For larger amounts or when a mobile wallet is not preferred, Bank Transfer is available. Use the bank details shown in your account banking section.
Every deposit or withdrawal you submit creates a record in two places: the transaction history inside your ft888 account and the payment confirmation in your bKash, Rocket or bank statement. Keeping these two records side by side makes it straightforward to follow up if a discrepancy appears. The reference number generated on our side and the transaction ID from your wallet are the key details to save.
Every transaction on ft888 generates a reference number at the point of submission. Save this number — it is the primary identifier if you need to raise a query with account support.
Your account history shows a status for each transaction: pending, processed or failed. A pending status means the request is still being handled; do not resubmit until it resolves.
Open the transaction history tab inside your account to see a dated list of all deposits and withdrawals. Filter by date or method to find a specific entry.
Take a screenshot of the bKash, Rocket or bank confirmation screen at the time of each transaction. This and the ft888 reference number together give support enough detail to investigate any issue.
Keeping your account and wallet activity secure starts with a few habits on your side and clear practices on ours. We do not initiate payment requests by phone, SMS or social media — any such message claiming to be from us should be treated with caution. Your account is the only place where legitimate payment instructions from ft888 appear.
Always verify you are on ft888 before entering your login or payment details. Bookmarking the correct URL on your phone removes the risk of landing on a lookalike page by mistake.
When our system requests a verification step, it appears only inside your logged-in account. We do not ask for wallet PINs, full card numbers or passwords through any external channel.
Deposits and withdrawals must come from and go to a wallet or bank account registered in your name. Transactions routed through another person's wallet may be held pending a review.
If a transaction appears incorrect or a verification step seems unexpected, contact our account support through the route published on ft888. Do not share account credentials with anyone offering to help outside that channel.
Below are the questions we hear most often about deposits, withdrawals, account verification and transaction follow-ups. Each answer reflects the actual process as it appears in the ft888 account area.
ft888 currently supports bKash, Rocket and Bank Transfer for deposits from Bangladesh. Open the deposit screen inside your account to see which routes are active and the details for each one before transferring.
Check your bKash, Rocket or bank confirmation for the transaction ID. Then open your ft888 account history to see if a pending entry exists. If nothing appears, contact support with both reference numbers so we can investigate.
Go to the withdrawal section in your account banking area, select bKash, and enter the bKash number registered to your account. Submit the amount within the range shown. Keep the ft888 reference number the screen generates.
A pending status means the request is still being processed on our side. Avoid resubmitting the same amount while it is pending. If it stays pending longer than the timeframe shown on the status screen, contact account support with the reference number.
Verification appears in your account area when we need to confirm your identity or wallet ownership before releasing a withdrawal. Follow only the instructions shown on the account screen — we do not request documents through outside messages.
The minimum and maximum amounts for each method are shown on the deposit or withdrawal screen at the time you make a request. We do not publish a fixed figure here because it may change — check the current range on the banking screen directly.