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ft888 sets out the legal side of your account in plain English: the terms you accept when you join, how we record wallet activity from bKash, Rocket and bank transfer, and which choices stay in your hands. Access depends on your local law and eligible regions, so check what applies where you live before you open an account.
These terms are the agreement between you and ft888, and they start the moment you open an account and begin using the lobby. We write them in short, everyday English so you can read the page once and know where you stand. Nothing here overrides the law that applies where you live: if a rule in your region says a product or a payment route cannot be offered to you, that rule wins, and we will not open the feature on your account. Availability of any part of the site, from sports markets to live tables, slots and wallet routes, depends on your local law and eligible regions rather than on one global setting. We keep a single current version of this policy and change it only when something real shifts, such as a new route on the wallet page or a different way we record account activity. When a change matters to you, the updated text replaces the old wording here and we mark where it changed. Your continued use of the account after that point means you accept the new wording; if you do not, you can stop using the account and ask us to close it through the contact route published on the site. Keep your registration details accurate, because we act on what the account record shows. Payment routes in the chip row below sit here as service context, not as a promise that every route is open in every region.
Scope is the part most accounts get wrong, so here it is plainly. This policy covers the account you open with us, the activity recorded on it, the content we publish in the lobby and the way we handle the details you give at registration. It does not cover the apps, wallets or networks you use to reach us: bKash, Rocket and bank transfer are separate services with their own terms, and the studios whose titles you see in our lobby, including Spadegaming, Bigtime Gaming, PlayStar and Pragmatic Play, operate under their own rules. Two things sit outside these terms entirely, the law of your own region, which always has the final say, and any third-party platform you reach us through. Where those rules and ours differ, theirs apply first. If a question sits with someone else, we will still help you find the right place to raise it, because that is easier than sending you back and forth between us.
Covers how you sign in with your email, the details on your registration form, the device you use and the session we keep open for you. If you think someone else has reached your account, the contact route on the site is where you raise it, and we look at the record with you.
Covers the deposits and withdrawals recorded on your account wallet, including bKash, Rocket and bank transfer entries once they are confirmed on our side. We keep the transaction history visible in your account area so you can match what you sent against what we recorded.
Covers the titles published in the lobby, from Live Cricket Stadium and Baccarat Casino24 through to Crash Limitless, plus the rules that apply when you open one. Each title carries its own in-game rules, shown inside the game itself, and those sit alongside this policy rather than replacing it.
Covers nothing on the other side of a payment you send. bKash, Rocket and your bank run their own services, hold their own records and set their own rules, so a delay or a query that sits inside their system is handled there first. We share what our record shows when you ask.
Your account gives you four practical moves under this policy, and each one starts from the same signed-in area. You can open your transaction history and line up what we recorded against what you sent. You can correct your registration details when something changes, like a new phone number or a wallet you have stopped using. If a line on your record looks wrong, you can raise it with us rather than leaving it as it stands, and we would sooner fix it early. And when you want a written answer about your account, you can ask for one. None of that needs a special request or a call at a set hour. It starts in your account area, and if you cannot get in, the contact route published on the site is the way back. Keep your own record of dates, references and payment amounts, because it helps us match your entry to ours.
Sign in and your transaction list shows every deposit and withdrawal we have recorded, including bKash, Rocket and bank transfer entries. Put each line beside your own payment message. If two of them do not line up, send us both references through the contact route on the site.
Registration details sit behind your sign-in, so you can change a phone number, an email address or a wallet reference yourself. Keep them current, because we act on what the record shows. Where a change needs supporting proof, your account area sets out what to send and how to send it.
If a rule on this page does not match what you see on your account, ask us before you act on it. Send the question through the published contact route with your account email and one short description, and we will answer against the record we hold for you.
You can ask for a written answer about your account, a transaction line or the way a decision was reached. Say what you need in plain terms and we reply through the channel you used to write in. Save the reply with your own records.
The contact side of this policy is deliberately simple, because a rule you cannot question is no use to you. Everything about your account, a wallet entry or the wording on this page goes through the routes published on our site: the contact link, the support page and your own signed-in area. We do not run a separate channel for policy questions, and we do not ask you to email a private address you found somewhere else. When you write in, give us the account email you registered with and one clear sentence about what you need. If it is a payment query, add the reference from your bKash, Rocket or bank message, since that single detail is usually what lets us find the line on your record. If it is a question about these terms, tell us which part you are reading. You do not need to sign in to open the contact route, which helps if you are locked out. We answer against the record we hold, so keep your own copy of what you send.
Start here for anything about your account, a wallet entry or this policy. The route is published on our site, so you can open it without signing in. Send your account email and one short description of what happened, and we work from the record held on your account.
Our support page gathers the same route in one place, so you do not have to hunt for it across the site. Use it when you are asking about a wallet entry, a locked account or a correction to your registration details, and include your account email.
Signed in, your account area is where you check transaction history and update your own details before you contact anyone. If a line looks wrong, keep the reference and raise it in the same session, which saves you explaining the whole thing again later.
Handling your details is the part of this policy we take most seriously, so here is what happens. When you register, we collect the details you type in, such as your email, your phone number and the wallet reference you give us, and we use them to run your account, confirm your details on the wallet page and answer you when you write in. We keep a record of your transactions so you can check them later and so we can respond if you raise a query. Cookies do a smaller job: they keep your session open while you move between pages and remember the settings you chose, so you do not sign in again on every scroll. We hold account records only as long as we need them for those purposes or for a legal obligation where you live. Your sign-in is your side of the deal. Keep your password to yourself, sign out on a shared phone, and tell us through the published contact route if you think someone else has your details. Access depends on your local law and eligible regions.
We hold what you give us at registration: your email, your phone number and the wallet reference you supply, along with the transaction lines your account creates and the messages you send in. We use them to run your account, confirm details on the wallet page and meet obligations that apply where you live.
Cookies keep your session alive between pages, remember your display choices and let the site load the way you left it. They are not how we decide your account access. Clear them in your browser settings whenever you like; you will simply sign in again on your next visit.
Your password is your side of the account, so keep it off shared phones and out of chat threads. Sign out when you finish on a borrowed device. If you think someone else has your details, tell us through the published contact route and we will look at the account record with you.
We keep account and transaction records only while they serve the purposes above or a legal obligation that applies where you live. You can ask what we hold, ask for a correction, or ask us to close the account, and each request goes through the contact route shown on the site.
The questions we hear most about this policy are the practical ones: what we do with your details, what you can change yourself, and who to tell when a line on your account looks off. The answers below stay inside what our site can show you, and where a rule depends on where you live, we say so instead of pretending one setting covers every region. Anything about a specific title, from Live Cricket Stadium through to Crash Limitless, follows the in-game rules that game shows you, and this page does not override them. Nothing here changes the law that applies where you are, and no answer below promises a payout time or a fee that your own account does not show. If your question is not listed, send it through the contact route published on the site, with the account email you registered with.
It covers the account you open with us, the transactions recorded on it, the content we publish in the lobby and how we handle the details you give at registration. It does not cover bKash, Rocket or your bank, which run under their own terms.
Because the rules that apply in your region decide what we can offer your account. If a product or a payment route is not permitted where you are, we keep it closed for you, even when something similar appears elsewhere on the site.
Yes. Registration details sit behind your sign-in, so you can update a phone number, an email address or a wallet reference yourself. Keep them accurate, because we act on what the record shows. Where a change needs supporting proof, your account area sets out what to send.
Open your transaction history and put your payment reference beside ours. If the two do not match, send both through the contact route published on the site. Keeping your bKash, Rocket or bank message handy makes the check quicker for everyone.
The new wording replaces the earlier text here, and we mark the change at the top of the page. Your continued use of the account after the update means you accept the new wording. If you do not, you can ask us to close the account.
Use the contact route shown on our site and include the account email you registered with. Tell us plainly whether you are asking about your details, a transaction or the terms themselves. We answer against the record held on your account, not from a general script.