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Before you open an account or place any activity on ft888, these terms set out what we offer, what you agree to, and how both sides are protected. Access and eligibility depend on your local law and whether your region is supported.
These terms apply each time you access ft888 — whether through a mobile browser or a desktop session. By creating an account or continuing to use the platform, you confirm that you have read and accept the conditions set out here. We may update these terms when our services, supported regions or payment arrangements change. Where an update affects you directly, we aim to post a notice in the account area before it takes effect. Your continued use after that date means you accept the revised terms. Payment activity on your account — including deposits via bKash, Rocket or Bank Transfer — is governed by the transaction conditions shown at the point of deposit and withdrawal in your wallet. Those conditions are part of these terms by reference. We do not override the rules set by individual payment providers; any limits, verification steps or processing conditions they impose apply alongside our own. If any part of these terms conflicts with local law in your region, the locally applicable rule takes effect for that part only. The rest of the terms remain in force. Access to ft888 is available only where permitted under local law and in eligible regions.
Not everything you encounter while using ft888 falls under the same set of rules. These terms draw a clear line between what we control directly and what sits outside our responsibility.
Your login credentials, session security, account settings and wallet balance are governed by these terms. You are responsible for keeping your account details confidential. Any activity recorded under your account is treated as authorised unless you notify us promptly.
Deposits and withdrawals processed through bKash, Rocket or Bank Transfer fall within scope. The conditions shown in your wallet at the time of the transaction apply. We do not set the processing rules for third-party payment providers — those remain with each provider.
Game content, lobby displays, promotional notices and support materials published on ft888 are covered. Game studios — Spadegaming, Bigtime Gaming, PlayStar and Pragmatic Play — supply game titles under their own licensing and content terms, which sit alongside ours.
Any external site, app or service you reach by following a link from ft888 operates under its own terms. We are not responsible for the content, policies or availability of those external services once you leave our platform.
These terms are not one-sided. You have clear, practical options when it comes to your account records, the information we hold and how you engage with us if something is unclear. Your transaction history — including deposits via bKash or Rocket and any withdrawals to Bank Transfer — is visible in the wallet section of your account. We keep that record available so you can check it at any time without needing to contact support first. If you notice an error in your account details, you can update most fields directly in the account settings page. For changes that require identity verification, the steps are shown in the settings screen itself — follow the fields and verification instructions displayed there. If you have a question about how a term applies to your specific situation, you can raise it through the contact routes listed in the support section below. We aim to respond to account-related policy questions through the published channels.
Your full transaction history is available in the wallet section of your account. Check deposits, withdrawals and balance movements at any time — no support request needed for standard record access.
Update most personal details directly in account settings. Where a change requires verification, the fields and instructions are shown on that screen. Follow the process displayed — we do not add steps beyond what is shown.
If a specific term is unclear or you want to know how it applies to your account, contact us through the published support routes. State your account reference so we can respond to your exact situation rather than a general query.
For anything that account settings cannot resolve — including disputes about a transaction or a wallet discrepancy — open a support request through the live chat or email route. Include your wallet method (bKash, Rocket or Bank Transfer) to speed up the review.
If you have a question specifically about these terms — how they apply, what they cover or what changed — use the routes below. We do not publish channels that are not actively monitored, so the ones listed here are the ones that reach us.
Open the chat widget on any page of ft888. State your account reference and the specific clause or condition you want to discuss. This route is suitable for account-level questions about how a term applies.
Send a detailed message to our support address listed on the Contact page. Include your registered account email and a clear description of the terms question. Email is the right route for written confirmation of a policy position.
The Help section inside your signed-in account area covers common terms questions with published answers. Check there first — many wallet, transaction and access questions are addressed without needing to open a separate request.
These terms reflect how ft888 actually operates — not a template. Here is how we handle the areas that matter most under this policy.
We collect account data — registration details, session activity and transaction records — only for the purposes described in our Privacy Policy. We do not sell account data to third parties. Payment information processed via bKash, Rocket or Bank Transfer is handled by each provider under their own data rules.
ft888 uses cookies to maintain your logged-in session and to remember display preferences across visits. You can manage cookie settings through your browser. Disabling certain cookies may affect how some pages load or how your session is maintained on mobile.
You are responsible for the security of your login credentials. If you believe your account has been accessed without your permission, notify us immediately via live chat or email. We will place a temporary hold on the account while we review the report.
To request a correction to data we hold, or to ask about retention periods, contact us through the email route on the Contact page. Include your account reference and the specific data field or record in question. We will confirm receipt and next steps in writing.
These questions come up most often when it comes to how these terms work in practice for Bangladesh accounts.
Access to ft888 depends on whether your region is eligible under local law. These terms apply uniformly to all accounts, but if local law in your region restricts or limits access, that restriction takes effect. We do not override local law.
When we update the terms in a way that affects your account directly, we post a notice in the account area before the change takes effect. Continuing to use ft888 after that date is treated as acceptance of the revised version.
Yes — deposits and withdrawals processed through bKash, Rocket or Bank Transfer fall within the scope of these terms. The specific conditions shown in your wallet at the time of each transaction also apply and form part of the overall agreement.
Open a support request through live chat or email and include your account reference, the transaction date and the wallet method used — bKash, Rocket or Bank Transfer. We will review the wallet record and respond through the same channel.
You can request account closure through the support routes on the Contact page. Once closed, we retain transaction records for the period required by applicable rules. You can ask about the specific retention period by emailing support with your account reference.
Use the email support route for written policy questions — include your account reference and the specific term you are questioning. This creates a written record of your query and our response, which is useful if the matter needs to be followed up.